Return and Refund Policy

You may request a return within 30 days of receiving your order. Returns are sent to the United States.

Return conditions

For a change-of-mind return, items must be unworn, unwashed and in their original condition with original tags and packaging where supplied. Include your order number or proof of purchase. Items damaged through use, washed items, and requests outside the return window are not eligible for a change-of-mind return. These conditions do not remove rights that apply to faulty or incorrectly supplied goods.

How to request a return

1. Email a01082865568@gmail.com with your order number, the item and reason for return. For damaged or incorrect items, include clear photos.
2. Wait for our return instructions before sending the parcel.
3. Package the item securely and use a tracked shipping service. Keep your tracking receipt.

Return address

Recipient: SAENZ FRANK
1704 N 120TH DR, AVONDALE, AZ 85392-3014, United States

Who pays return shipping?

For returns due to personal preference or other buyer-related reasons, the buyer pays return shipping. For other reasons, including an incorrect or defective item, we pay return shipping and provide instructions. We do not advertise unconditional free returns.

Inspection and refunds

We inspect returned items upon receipt and notify you of approval or the reason for rejection. Once the return is inspected and approved, we initiate your refund within 48 hours to the original payment method. Your bank or payment provider may need additional time to post the funds. Contact us if you need an update on inspection or refund status.

Exchanges and cancellations

Contact us before dispatch to request cancellation. If an order has already shipped, the return procedure applies. For an exchange, contact us to check product availability and the appropriate return process.

Contact

Design Wear Shop
Operator: SAENZ FRANK
1704 N 120TH DR, AVONDALE, AZ 85392-3014, United States
a01082865568@gmail.com